Privacy Policy

1Who We Are

VetRxNow ("VetRxNow," "we," "us," or "our") operates vetrxnow.com, an independent comparison site and free member community for dog and cat owners. We help you compare prices and options for pet medications, online vet visits, and pet insurance, and we offer free member tools such as price alerts and refill reminders.

VetRxNow is not a pharmacy, veterinary practice, or insurance company. We do not sell products, dispense medication, provide veterinary advice, or sell insurance. When you choose an offer, you complete your purchase directly with that retailer or provider.

This Privacy Policy explains what information we collect when you visit our website or create a free account, how we use it, who we share it with, and the choices you have.

2Information We Collect

Information You Provide

You can browse and compare prices without an account. If you create a free account or use member tools, we collect:

• Account information: Your email address, and your first name if you provide it
• Sign in with Google: If you choose Google, we receive your name and email address from Google. We do not receive your Google password or access to your Gmail, contacts, or other Google data
• Pet profile: Optional details you add about your pets, such as name, species, age, and weight
• Saved medications and preferences: Medications you save, refill dates, price alert settings, and email preferences
• Your country: So we can show prices and options available where you live
• Messages: Anything you send us, such as questions or feedback

Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information, including:

• IP address and approximate location (city or region level)
• Browser type, device type, and operating system
• Pages you view, searches you run, and how you arrived at our site
• Which offers you click, such as the retailer and product
• Whether you arrived through a charitable partner's page

Information From Third Parties

• Google: Your name and email address if you sign in with Google
• Affiliate networks and retailers: Reports on whether a click resulted in a purchase and the commission we earned. These reports identify the click, not you, and never include your payment details or prescription information

3How We Use Your Information

We use the information we collect to:

• Show price comparisons and options relevant to your pet and your country
• Create and secure your account and let you sign in
• Send the price alerts and refill reminders you set up
• Send account and service emails, such as sign-in links
• Send newsletters and member updates, which you can unsubscribe from at any time
• Confirm which purchases came through our links so we are paid our commissions
• Credit charitable partners for members and purchases they refer
• Understand how our site is used so we can improve it
• Detect and prevent fraud, abuse, and security problems
• Comply with legal, tax, and accounting obligations

We use information from Google sign-in only to create and sign in to your VetRxNow account. We do not use it for advertising.

4Affiliate Links & Retailers

VetRxNow is free to use because we earn a commission when you buy through some of our links. When you click an offer, such as "View deal," you leave our site and go to the retailer or provider's website.

• We add a tracking code to the link so the retailer or affiliate network knows the visit came from VetRxNow. This code is a reference number, not your name or email address
• The retailer or affiliate network may place its own cookies in your browser to track the referral
• Anything you provide on the retailer's site, including payment details, prescription information, and your vet's contact details, is collected by that retailer under its own privacy policy

5How We Share Your Information

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only as described below.

With Service Providers

We use trusted vendors to run VetRxNow. They may process information only on our behalf and under our instructions:

• Supabase: Secure database and account sign-in
• Webflow: Website hosting
• Email provider: Delivery of sign-in links, alerts, reminders, and newsletters
• Google Analytics: Website usage statistics
• Google: Sign in with Google, if you choose it

With Affiliate Networks and Retailers

When you click an offer, the retailer or affiliate network receives the click and our tracking code, as described in Section 4. We do not give them your name, email address, or pet profile.

For Legal Reasons

We may disclose information if required by law, court order, or government request, or if we believe it is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If VetRxNow is acquired, merged, or sells its assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

6Charitable Partners

VetRxNow works with animal welfare and other charitable organizations. If you visit or join through a partner's page, we record that referral so we can share part of our commissions with that partner.

7Cookies & Similar Technologies

We use cookies and similar browser storage for the following purposes:

• Essential: Keeping you signed in and remembering your settings
• Analytics: Google Analytics helps us understand how visitors use our site
• Affiliate tracking: Retailers and affiliate networks may set cookies when you click an offer, so purchases can be credited to VetRxNow

You can block or delete cookies in your browser settings. If you block essential cookies, you may not be able to stay signed in. If we add advertising cookies in the future, we will update this policy first.

8Data Security

We use industry-standard safeguards to protect your information, including:

• Encryption of all data sent between your browser and our site (HTTPS)
• Database access rules that let only you view your pet profiles, saved medications, and alerts
• Passwordless sign-in through email links or Google, so we never store a password for you
• Limited internal access to personal information

9Data Retention

We keep personal information only as long as we need it:

• Account and pet profile: Kept while your account is active, and deleted when you delete your account
• Email preferences: Kept until you unsubscribe or delete your account
• Commission and referral records: Kept as long as needed for accounting, tax, and charitable partner payouts. These records refer to clicks and purchases, not your name or email
• Analytics data: Kept according to Google Analytics retention settings

You can ask us to delete your account at any time (see Section 10).

10Your Choices & Rights

You are always in control of your information. You can:

• Access: Ask for a copy of the personal information we hold about you
• Correct: Update your account, pets, and preferences, or ask us to fix anything inaccurate
• Delete: Ask us to delete your account and the personal information tied to it
• Unsubscribe: Use the link in any newsletter, or turn off alerts and reminders in your account
• Take your data with you: Ask for your information in a portable format

California Residents

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right not to be treated differently for exercising these rights. We do not sell personal information or share it for cross-context behavioral advertising.

Other Locations

Depending on where you live, including other US states, Canada, and the United Kingdom, you may have additional rights under local privacy laws. We will honor those rights as required.

How to Make a Request

Email privacy@vetrxnow.com from the email address on your account. We will respond to verified requests within 30 days.

11Children's Privacy

VetRxNow is intended for adults. Accounts are available only to people 18 and older, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, contact us at privacy@vetrxnow.com and we will delete it.

12Where Your Data Is Stored

VetRxNow is based in the United States, and our database is hosted in the United States. If you use VetRxNow from another country, your information will be transferred to and stored in the United States, where privacy laws may differ from those in your country.

13Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and notify members by email. Continuing to use VetRxNow after changes take effect means you accept the updated policy.

14Contact Us